Customer Service

We pride ourselves on the high level of service that we offer to our customers around the world. In fact, in a recent customer survey, 95% of respondents rated Optimas ‘very good’ to ‘excellent’ when asked about the quality of our customer service.
Our staff are highly trained and have an excellent level of technical knowledge.

OUR CUSTOMER SUPPORT TEAM INCLUDES:

  • A dedicated export department
  • Dedicated personal account managers for each customer
  • A sales & procurement team based in China
  • A dedicated sourcing solutions team
  • Four area sales managers covering North, East & West UK and Ireland
WE ALSO PROVIDE:

  • Millions of parts available from stock
  • Non-standard part sourcing to suit your exact requirements
  • Bespoke product design
  • Additional services including kitting, dying, inventory management and bagging for your convenience
  • Free sample service on demand
  • External sales engineers for advice and support
  • Next day delivery
 
Call us on:
+44 (0) 1202 865222

Email us at:
sales@optimascomponents.com
If you like the sound of how we approach and service our customer needs, please get in touch. Download Catalogue