Customer Service

We pride ourselves on the high level of service that we offer to our customers around the world. In fact, in a recent customer survey, 95% of respondents rated Optimas ‘very good’ to ‘excellent’ when asked about the quality of our customer service.
Our staff are highly trained and have an excellent level of technical knowledge.


  • A dedicated export department
  • Dedicated personal account managers for each customer
  • A sales & procurement team based in China
  • A dedicated sourcing solutions team
  • Four area sales managers covering North, East & West UK and Ireland

  • Millions of parts available from stock
  • Non-standard part sourcing to suit your exact requirements
  • Bespoke product design
  • Additional services including kitting, dying, inventory management and bagging for your convenience
  • Free sample service on demand
  • External sales engineers for advice and support
  • Next day delivery
Call us on:
+44 (0) 1202 865222

Email us at:
If you like the sound of how we approach and service our customer needs, please get in touch. Download Catalogue